Reliable & Affordable IT Support Services in Melbourne

From scheduling onsite maintenance to odd hour IT emergencies, our friendly tech offers affordable IT Support services to home customers all across Australia.

IT SUPPORT – IN 3 EASY STEPS!

SEE IT

Take a photo of your IT issue.

SHARE IT

Share the photo with us – in our app!

SOLVE IT

Lay back and relax while our IT techies fix it for you.

Now get our support through a convenient app for Android and iOS.

Protect & Support your Home and Small Business

Worried about your security, websites, computers, servers, and cybersecurity? We provide FREE ANTIVIRUS SUPPORT with every plan!

Solve Your Issue – BY YOURSELF!

Our extensive DIY Guides is made specifically for you – our DIY guide include solution to common IT issues that home customers face and how they can solve it themselves!

Our IT Support Services

Our team of certified IT engineers has the expertise to cater to all your IT concerns and manage the most complex IT situations.

STILL NOT CONVINCED?

All our plans come with a 60-day guarantee! This means that if your issue persist, we will review this AT NO ADDITIONAL CHARGES.

Download our App and let us welcome you to our 13Tech Family!

 

FEATURES

Affordable subscriptions that won’t break your bank.

Ask us any questions

Free Anti-virus subscription with every plan

Free DIY Pages for common IT issues

One place to fix any issue

60 Day Warranty for all services

OTHER COMMON ISSUES 13TECH CAN HELP YOU WITH

COMPUTER

      1. Fix Email Issues
      2. Keyboard, mouse, printer or other peripherals aren’t working properly
      3. Unusual PC noises.
      4. Slow PC
      5. PC keeps restarting
      6. Pop up Ads
      7. Graphical errors like your computer screen is jumbled
      8. Inadequate software performance
      9. Computer Constantly Freezes
      10. Internet Browsing Is Slow or Unresponsive

PHONES, TABLETS AND OTHER DEVICES

      1. Migrating old data into new phone
      2. Basic training in how to use your phone.
      3. Training in how to efficiently use your phone.
      4. Sync all your files and documents
      5. Frozen screens
      6. Slow running
      7. Cannot access Wi-Fi
      8. Apps constantly crashing

DATA RECOVERY

        1. Assist in Data Transfer
        2. Recover deleted files
        3. Assist in migrating files to Cloud.
        4. Corrupt files or long delays accessing files
        5. Attachments won’t open

PRIVACY, SECURITY AND SOCIAL MEDIA OPTIMISATION

    1. Protect your devices from security threats
    2. Guidance in optimizing your social media accounts for privacy and security threats
    3. Assisting with Child locking your devices
    4. Scan your PC, Mac or Laptop for Spyware, Malware, and other unwanted software

*Above services are subjected to your plan inclusions. Please read your plan inclusion carefully and decide what is right for you.

WHAT 13TECH STANDS FOR

BRIDGING THE GAP BETWEEN TECHNOLOGY AND INNOVATION

We are a group of innovators that is passionate to make positive changes within the IT Industry. We believe in providing premium IT support, for affordable pricing. From your basic phone setup to virus removal, 13TECH®will #TechItUp for you.

Come and feel the difference.

WHY US?

Would you try and fix your pipes if they break? We wouldn’t. This applies to your devices as well. Trying to fix your device by yourself can possibly do more harm than good. So, let us help you fix your issues, and provide you advice in how we can avoid this issue in the future.

At 13Tech, we can help you to:

PROTECT & SUPPORT YOUR HOME AND SMALL BUSINESS

We provide FREE ANTIVIRUS SUPPORT with every plan – so you don’t have to worry about

picture of a cartoon girl
Free DIY Guides

Solve Your Issue – BY YOURSELF!

Our extensive DIY Guides is made specifically for you – our DIY guide include solution to common IT issues that home customers face and how they can solve it themselves!

Our IT Support Services

Our team of certified IT engineers has the expertise to cater to all your IT concerns

No fix no issue

IT SUPPORT – IN 3 EASY STEPS!

SEE IT

Take a photo of your IT issue.

SHARE IT

Share the photo with us – in our app!

SOLVE IT

Lay back and relax while our IT techies fix it for you.

Download our App and let us welcome you to our 13Tech Family!

Scan for Android App

Android app

Scan for IOS App

Post An Issue Here!

Your Device. Our Expertise. At your Fingertips.
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