Need help with our printer? Maybe you accidentally your file. Or you don’t have an unrelenting blue Screen and you have no clue why?

Don’t fret!

Our techs can help you with it all! Our low-cost reliable package will provide end to end virus removal services– all with a complimentary anti-virus protection for just 9.99 a month.

FEATURES

Affordable subscriptions that won’t break your bank.

Ask us any questions

Free DIY Pages for common IT issues

One place to fix any issue

60 Day Warranty for all services

COMMON IT ISSUES THAT PEOPLE FACE

We’re all too familiar with IT issues – but did you know most issues can be solved quickly?

TOO MANY POP-UPS

Too many pop up screens can often be a result of virus infection. Do not click on their links or call any number. If you have accidentally clicked an ad in a pop-up, 13Tech can help by scanning your computer for viruses and if it needs antivirus servicesHire our computer repair service to fix your PC.

SLOW PERFORMANCE

Pay close attention when your PC starts working slower than usual – this is usually a warning sign that your computer might be hacked. 13Tech can check your PC performance and advise you further on this. Hire our computer repair service to fix your PC.

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LACK OF STORAGE SPACE

Virus could sometime enter you PC through a link, file or app and sucks up space. To combat this, you will have to remove any malicious program from your computer, and get antivirus services, and update your software. Hire our computer repair service to fix your PC.

RELENTLESS BLUE SCREEN

This is a scary one! Simply reboot the screen will often fix the issue. Generally, to fix this, hold down the power button for between 5-10 seconds. In the future, make sure your system is fully updated and you are regularly shutting down your PC. Hire our computer repair service to fix your PC.

COMPUTER RANDOMLY SHUTTING DOWN

This could be due to overheating. That fan that cools your system can get clogged up with dust and overheat so make sure you clean it out (or your IT team provides laptop cleaning services) if you start experiencing problems with unexplained shutdowns. Hire our computer repair service to fix your PC.

Tell us about your issue and we will provide you a customised DIY guide to show how you can fix it.

OTHER COMMON ISSUES 13TECH CAN HELP YOU WITH

COMPUTER

  1. Fix Email Issues
  2. Keyboard, mouse, printer or other peripherals aren’t working properly
  3. Unusual PC noises.
  4. Slow PC
  5. PC keeps restarting
  6. Pop up Ads
  7. Graphical errors like your computer screen is jumbled
  8. Inadequate software performance
  9. Computer Constantly Freezes
  10. Internet Browsing Is Slow or Unresponsive
  11. Computer Repair Services

PHONES, TABLETS AND OTHER DEVICES

  1. Migrating old data into new phone

  2. Basic training in how to use your phone.

  3. Training in how to efficiently use your phone.

  4. Sync all your files and documents

  5. Frozen screens

  6. Slow running

  7. Cannot access Wi-Fi

  8. Apps constantly crashing

DATA RECOVERY

  1. Assist in Data Transfer
  2. Recover deleted files
  3. Assist in migrating files to Cloud.
  4. Corrupt files or long delays accessing files
  5. Attachments won’t open

PRIVACY, SECURITY AND SOCIAL MEDIA OPTIMISATION

  1. Protect your devices from security threats
  2. Guidance in optimizing your social media accounts for privacy and security threats
  3. Assisting with Child locking your devices
  4. Scan your PC, Mac or Laptop for Spyware, Malware, and other unwanted software

*Above services are subjected to your plan inclusions. Please read your plan inclusion carefully and decide what is right for you.

WHAT 13TECH STANDS FOR

BRIDGING THE GAP BETWEEN TECHNOLOGY AND INNOVATION

We are a group of innovators that is passionate to make positive changes within the IT Industry. We believe in providing premium IT support services, for affordable pricing. From your basic phone setup to virus removal, 13TECH®will #TechItUp for you.

Come and feel the difference.

WHY US?

Would you try and fix your pipes if they break? We wouldn’t. This applies to your devices as well. Trying to fix your device by yourself can possibly do more harm than good. So, let us help you fix your issues, and provide you advice in how we can avoid this issue in the future.

At 13Tech, we can help you to:

PROTECT & SUPPORT YOUR HOME AND SMALL BUSINESS

We provide FREE ANTIVIRUS SERVICES with every plan – so you don’t have to worry about

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Free DIY Guides

Solve Your Issue – BY YOURSELF!

Our extensive DIY Guides is made specifically for you – our DIY guide include solution to common IT issues that home customers face and how they can solve it themselves!

Our IT Support Services

Our team of certified IT engineers has the expertise to cater to all your IT concerns

No fix no issue

IT SUPPORT – IN 3 EASY STEPS!

SEE IT

Take a photo of your IT issue.

SHARE IT

Share the photo with us – in our app!

SOLVE IT

Lay back and relax while our IT techies fix it for you.

Download our App and let us welcome you to our 13Tech Family!

Post An Issue Here!

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